Privacy Policy

yona Privacy Policy

We at yona are committed to protecting your privacy and ensuring the confidentiality of your personal data. This policy explains how we collect, use and protect your information when you interact with our services or visit our website.

1. Collection of Personal Information

We collect personal information from our customers to improve our services and provide a personalized shopping experience. The information we collect may include:

• Name and address: for shipping and delivery purposes.

• Email and phone number: to communicate and send updates about orders and promotions.

• Payment details: to process purchases.

2. Use of Information

We use the personal information collected for the following purposes:

• Order processing: to ensure delivery of products to customers.

• Marketing and promotions: to send notifications about new products and special offers.

• Service improvement: to analyze data and develop better products.

3. Sharing information with third parties

We may share some information with third-party partners to perform certain services, such as:

• Shipping companies: to deliver orders.

• Payment processors: to complete payments securely.

4. Information Protection

We are committed to protecting your personal data by taking all necessary measures to keep it secure. Our site is protected using a lifetime SSL certificate, which provides full encryption of data exchanged between the user and the site to ensure the confidentiality of information.

All assets (such as images, texts, and files) are also uploaded via the Cloudflare content delivery network, providing improved performance and advanced protection against hacking attempts and cyber attacks, to ensure a safe and fast experience for all users.

5. Customer Rights

Customers have the right to access their personal data and request to modify, delete, or limit its use at any time. Customers can contact us via [company email] to take any action related to these rights.

6. Compliance with UAE Laws

We comply with all local and regional laws in force in the United Arab Emirates to protect personal data, including Federal Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

7. Update Privacy Policy

We reserve the right to amend or update this Privacy Policy in accordance with legal or legislative changes. Customers will be notified of any updates through our website.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@yona.ae.